Natural H2O 500K

Consumer Warranty
for the Natural H2O Water System.
In Residential Application Only (for United States & Canada).
Commercial use is encouraged, but the warranty is different.

1. PRESSURE VESSEL: Six Years
Natural H2O Water System The Ultimate Drinking Water Appliance is designed to meet or exceed the Safe Drinking Water Act standard for municipal water supply. Not designed to be used on unpotable or microbiologically unsafe water. Some well water will need a lab analysis to determine proper treatment. Please email or call 1-865-429-0212 for expert advice. Natural Air Direct guarantees to the original consumer/buyer that the pressure vessel will not leak or corrode in the original installation, provided that the unit is properly installed in accordance with the manufacturer's printed instructions enclosed with each unit sold. This does not cover units subjected to abuse, water pressure over 60 psi, or temperatures over 100 degrees F. (38 degrees C).

For the under counter Natural H20 The Ultimate Drinking Water Appliance, a pressure regulator is already supplied with each unit and must remain with the unit to keep the water pressure at about 40 psi. The preset factory settings (40 psi) on the pressure regulator must be unaltered. If this supplied pressure regulator is removed or settings changed, the warranty is void, and we are not responsible for any damages to the "Appliance" and/or other damages caused by water leakage. NAD has a low cost leak alarm available that will alert you to any leak from ANY source under your sink. (Leaks Disclaimer)

Please note that on a municipal water supply, water pressure may go up very high at night. For example, even though your water pressure is 50 psi during day, it can exceed 135 psi at night when people aren't using a lot of water. Some municipal systems are prone to water hammer when pressure spikes go very high. Failure to install regulator with Appliance will void warranty and may adversely affect performance of Appliance. In fact, it is recommended that you have your plumber install a pressure regulator on plumbing system for your whole house to protect your plumbing.

2. OVERALL UNIT PERFORMANCE WARRANTY: Six Years
a) Year One: UNLIMITED WARRANTY
If the unit fails to "filter" and/or "purify" municipally supplied tap water and or potable well or spring water of similar quality, according to the unit's stated performance claims under NSF 42 and NSF 53 testing protocols, Natural Air Direct or its authorized local dealer will replace the unit at no charge to the original purchaser. Not designed to be used on unpotable or microbiologically unsafe water. One-year warranty includes all accessories. Shipping costs for replacement fittings for top of Appliance are not covered under warranty at any time. Shipping will be via FedEx to ensure insurance & tracking.

b) Years Two through Six: LIMITED WARRANTY
If during this five-year period, the unit falls short of its performance claims as stated above in paragraph 2(a), the unit will be replaced by Natural Air Direct or its authorized local dealer on a pro-rata basis at the current rate per month usage. The pro-rating also includes the first 12 months (Year one) usage. If a repair can be made, you will be charged for cost of repair only, if it is less than usage charge. Applies to Natural H2O Appliance only and not to accessories.

c) UNDER NO CIRCUMSTANCES is Natural Air Direct, their employees, agents, contactors, and affiliates liable for any costs greater than the original owner's purchase price. Also not covered are Acts of God - fire, storms, flooding, etc. This Warranty only applies to original owner when properly installed on a residential application and water pressure at no time exceeds 60 psi (pressure per square inch). NAD has a low cost leak alarm available that will alert you to any leak from ANY source under your sink. Please read "Leaks Disclaimer".

3. GENERAL PROVISIONS/RETURN POLICY
Any Appliance returned to Natural Air Direct under this unlimited and/or limited product offer must be either returned to a local authorized dealer, or service center nearest you or shipped prepaid to Natural Air Direct. Please enclose $75 (lower 48 US States only). Outside of USA, please contact us for cost & payment for return shipping. Product will be repaired or replaced subject to the first 12 months free. Months 13 through 72 (year 2 - 6), the current rate per month usage will be charged, and a new unit will be shipped. If a repair can be made, you will be charged for cost of repair only, if it is less than usage charge. Our Company goal is to have local dealers who can give prompt service.

IMPORTANT NOTE: This warranty only covers the original purchaser and installation. The product warranty registration must be made within 30 days of purchase or it will be void. Under no circumstances, will Natural Air Direct assume any responsibility or liability for physical damages or losses resulting from improper installation, misuse of this product, or acts of nature beyond Company's control. NAD has a low cost leak alarm available that will alert you to any leak from ANY source under your sink. Please read "Leaks Disclaimer".

Warranty: Whole House Natural H2O Systems and Water Softeners.
All sales are final.

NATURAL H2O Whole House Systems are designed to meet or exceed the Safe Drinking Water Act standard for municipal water supply. Some well water will need a lab analysis to determine proper treatment. Please email or call 1-865-429-0212 for expert advice.

Warranties are as follows:
Automatic Control Valves - 5 years for defects
Media Tanks - 5 years for leakage
Brine Tanks - 5 years for leakage
Feed Pumps - 1 year for defects
Leaks Disclaimer

The foregoing warranty is exclusive and in lieu of all other express and implied warranties (except of title) including, but limited to, implied warranties of merchant’s ability and fitness for a particular purpose.

The manufacturer will not be subject to and disclaims:
(1) Any other obligations or liabilities arising out of breach of contract or of warranty.
(2) Any obligation whatsoever arising from tort claims (including negligence and strict liability) or arising under other theories of law with respect to products sold or services rendered by the manufacturer or any undertakings, acts, or omissions relating thereto.
(3) All consequential or incidental and contingent damages.
(4) Warranty does not cover labor or installation charges.
(5) UNDER NO CIRCUMSTANCES is Natural Air Direct, their employees, agents, contactor's, and affiliates, liable for any costs greater than the original owner's purchase price. Also not covered are Acts of God - fire, storms, flooding, etc. This Warranty only applies to original owner when properly installed on a residential application and water pressure at no time exceeds 75 psi (pressure per square inch).

6) A. NAD warrants to Customer/Distributor that all Natural H2O Water System Products sold to Customer/Distributor will, at the time of placement with a carrier for shipment, shall be free of defects in material and its workmanship will conform to NAD's published and generally distributed specifications for the Product. The Customer/Distributor’s sole remedy about defective Product and NAD's sole liability under the warranty in this Paragraph shall be for NAD to repair or replace the defective Product, at its option. The warranty in this Paragraph does not apply to defects caused by the negligence or intentional misconduct of Customer/Distributor or anyone acting on Customer/Distributor’s behalf, who damages Product in transit or defects occurring after risk of loss has passed to Customer/Distributor. Any product returned for a defect must be reported to NAD for a "Return Authorization."

B. Distributor has no authority to, and shall not, offer or extend or purport to offer or extend any warranty or other covenants or agreements to its customers beyond the warranty of the product on behalf of NAD, and NAD shall not have any responsibility to any of Distributor’s customers for any matter, including the warranty set forth in Para A, without NAD’s "Return Authorization."

C. Except as expressly provided in Para A, NAD does not make and hereby disclaim all express or implied representations of the Product not represented in NAD's published and copyrighted literature including any implied warranties or guarantees of merchantability.

For Whole House Natural H2O Purification System ONLY:
There is a *5-year pro-rated use charge on contaminant removal performance, provided the system is used within specified use parameters.
*Water quality limitations apply - use on certain water parameters will void this pro-rated warranty. For example, certain conditions require Chlorine Pre-Treatment for unpotable water (micro-organisms in water), iron or sulfur bacteria, tannins, mold, mildews and algae, etc. Also needed for high levels of iron, sulfur, manganese, tannins, etc. We have Chlorine Pre-Treatment Systems available.

MAGNETIZER® Products: Water Pipe, fuel/oil line (clamp-on type)and engine magnetizers all have a 90-day satisfaction guarantee. Units must be used for 90 days in order to have time to clean lines, etc. and stabilize conditions. Then if not satisfied, return them within the next 30 days (after 90-day period) for a refund. Refunds do not include S&H, credit card or banking fee on each transaction. There will be a 45% restocking fee if you do not actually use Magnetizers for 90 days as you must give them a chance to work. Product must be in a "like new" condition.

WARRANTY: All MAGNETIZER® magnetic products have a lifetime power warranty. Should they lose the magnetic power, they will be replaced FREE. Customer bears all shipping costs for replacement.

A. NAD & MAGNETIZER warrants to Customer/Distributor that all MAGNETIZER® Products sold to Customer/Distributor will, at the time of placement with a carrier for shipment, shall be free of defects in material and its workmanship will conform to NAD & MAGNETIZER's published and generally distributed specifications for the Product. The Customer/Distributor’s sole remedy about defective Product and NAD's sole liability under the warranty in this Paragraph shall be for NAD to repair or replace the defective Product, at its option. The warranty in this Paragraph does not apply to defects caused by the negligence or intentional misconduct of Customer/Distributor or anyone acting on Customer/Distributor’s behalf, who damages Product in transit or defects occurring after risk of loss has passed to Customer/Distributor. Any product returned for a defect must be reported to NAD OR MAGNETIZER for a "Return Authorization."

B. Distributor may not extend NAD & MAGNETIZER’S lifetime power-warranty to its customers. Distributor has no authority to, and shall not, offer or extend or purport to offer or extend any warranty or other covenants or agreements to its customers beyond the lifetime power-warranty of the product on behalf of NAD & MAGNETIZER®, and NAD & MAGNETIZER® shall not have any responsibility to any of Distributor’s customers for any matter, including the warranty set forth in Para A, without NAD or MAGNETIZER’s "Return Authorization."

C. Except as expressly provided in Para A, NAD & MAGNETIZER® do not make and hereby disclaim all express or implied representations of the Product not represented in NAD or MAGNETIZER’S published and copy-writed literature including any implied warranties or guarantees of merchantability.

Note: Warranty void if products used outside continental USA without consent from manufacture (Natural Air Direct).